Imaginelles Ltd was founded in 2020 by two dog crazy ladies who wanted to bring affordable, fun, healthy treats to regular dog lovers.

They realised that many of the affordable dog treats on the market were filled with rubbish fillers, grains and animal derivatives.

They made it their mission to provide dogs with new, unique, fun products that were healthy, containing only natural high quality human grade ingredients.

Orders placed on a weekday are normally dispatched within 24 hrs via standard UK delivery which takes 2 -3 business days. Please note orders placed on a weekend will not be dispatched until the Monday.

Deliveries to our harder to reach pet friends like in the Scottish Highlands / Islands take a bit longer so please allow up to 7 days for delivery.

Unfortunately we don't deliver outside of the UK mainland.

We have a number distributors in the EU, USA and rest of the world so feel free to get in touch with us at info@imaginelles.co.uk to find a local stockist internationally.

Sadly we are unable to deliver to Northern Island or the Isle of Man.

Maxizoo Ireland and some other local stockists are available.

Please get in touch at info@imaginelles.co.uk and we can help you find your local stockist.

We deliver for free to the mainland UK when you spend £30.00 or more.

For orders under £30.00 a delivery charge of £3.99 will be added at checkout.

You can drop us a message via the contact form on the Contact Us page or send us an email at info@imaginelles.co.uk

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, unopened and in its original packaging.

Contact us at info@imaginelles.co.uk or you can drop us a message via the contact form on the Contact Us page.

There's a box on the righthand side of the checkout page.

Enter the code here and hit the apply button and make sure it has applied, you should see the discount deducted from your cart total cost.

Unfortunately we can't apply discount codes once an order has been processed.

Only one code can be used per order.

Please check you are entering the discount code correctly.

Check the terms of the discount, some codes have restrictions on the items or brands they can be used on.

All our treats have been developed with our own dogs in mind. So our recipes only contain quality human grade natural ingredients.

There are no fillers, animal derivatives, grains or other poor quality constituents.

You also won't find any added sugars, artificial colours or artificial flavours!

As well as being made from all natural ingredients, we add natural supplements to some treats like calcium and prebiotic FOS. These are proven to support bone health and digestive health in dogs.

Yes! Our treats use a dog safe chocolate alternative called 'carob'. Perfectly safe for doggies little tums!

As a general rule of thumb no more than 10% of your dogs daily calories should come from treats.

The size, breed, age and how active your dog is are the biggest factors to consider when deciding how many treats to feed them.

You will find an estimate on each product page

Please check the nutrition tab under the information section on each product page for details of each treats ingredients and composition.

If in any doubt please consult your vet before feeding any new treat or food.

Many of our treats are harder chews and therefore they are not recommended for dogs under the age of 6 months or before the end of teething.

We do have some products that are softer and suitable for puppies and senior dogs. Please check the description on the product page to check.

We recommend that the guidance for breed size shown on each pack and on the product page is adhered to. Dog treats can be a potential chocking hazard if the appropriate size treat for the breed and age of your dog is not chosen.

Our chews, although tough are highly digestible. Rawhide however is not easily digestible so we prefer to be rawhide free due to the known risks with feeding it to dogs.

The main risks are chocking on larger pieces of rawhide, it being difficult to digest can cause blockages in the stomach or intestines and the process in creating rawhide can leave chemicals lingering on chews that maybe harmful.